Concierge
Concierges assist hotel guests and residents with a wide range of services including restaurant reservations, tour bookings, transportation arrangements, and personal requests. They serve as local experts who anticipate guest needs and solve problems creatively. The median salary is approximately $36,930 with 5% projected growth. Exceptional concierges may earn the prestigious Les Clefs d'Or certification, recognized worldwide.
A Day in the Life
A typical day starts with reviewing arriving guest profiles and any pre-arrival requests. Mid-morning involves securing hard-to-get dinner reservations for a VIP guest and arranging a private city tour. After lunch, the concierge helps a family plan a day trip, books theater tickets, and arranges airport transportation for departing guests. Late afternoon includes updating the local events calendar and networking with new restaurant owners.
Key Stats
Education
High School Diploma
Salary Range
Entry: $28,000
Median: $36,930
Senior: $55,000
Job Growth